Effective 9.11.08
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OUR PROMISE We guarantee our artifacts to be 100% authentic. If we mess up, we’ll make it right. We understand the nuances of collecting and purchasing off of the internet and realize that there is no substitute for holding the item in your hand, however, if you are unsure about an item or want more information, please inquire with your concern and we will address your questions by phone or email with more pictures. Once you commit to the item you are subject to the guidelines set forth in the terms listed below. |
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ORDERING INFORMATION You can order by email or by phone We accept Money Order, Personal Check and all Major Credit Cards Personal Check orders will ship 2- weeks after the check is received There will be a $25.00 returned check fee Our prices will remain firm on credit card purchases Tn Residents must pay 9.75% sales tax |
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SHIPPING INFORMATION We will ship items either UPS or USPS Insurance and Delivery Confirmation is available on request If you do not have your item insured, we are not responsible for the item once it leaves our hands and it will not be eligible for return if damaged. |
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LAYAWAYS Only 2 items per person can be put on layaway at one time, unless otherwise approved 1/3 down of total balance is required for initial payment with the balance due in 60days No item(s) can be added to the layaway until the balance of the current commitment is paid in full No item(s) will be released from layaway until the entire balance is paid in full If the layaway is forfeited you will lose 50% of the amount paid up to date There are no returns on layaway items There are no discounts on layaway items |
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RETURNS We will accept returns after a 7-day inspection period from the day it is shipped There will be a 6% restocking fee on all returned item(s) A refund check will be cut once the item is received, minus the shipping and insurance no matter who pays for it. (We will credit your card if requested) The item has to be in its original condition as sent Our returns are offered to the original purchaser in its original condition There are no returns on items purchased at our storefront location or at shows |
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TERMINOLOGY
Hold: Customer has requested the item be placed on hold to inquire about or obtain more information about the item. This will only be active for 24hours. Sale Pending: Customer has indicated they want the item (Verbally or Written) and payment is pending or is on layaway. For items not on layaway, this will only be active for 7 days. Sold: Item has been paid in full and the shipment has been made to the customer.
One man’s junk is another man’s treasure; terminology, condition, and classification are subjective. We will try to use terms and phrases utilized in each specialty within the collecting community to impress upon the overall condition of the piece. If you have questions or require further details, please contact us before ordering.
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